Winz payments – what you can deposit with and how long withdrawals take

• Winz
• Winz payments

Winz supports a wide range of payment methods for deposits and withdrawals, covering both fiat currencies and cryptocurrencies. Processing times vary depending on the method, and some conditions apply to fee-free transactions.

How long withdrawals take and what affects the wait

The operator aims to process crypto withdrawals within one hour. Bank transfers take longer – up to three working days according to the general policy, though the banking section states one to five days. Weekend requests and verification checks can extend this.

Pending time depends on whether your account is already verified. First-time withdrawals require identity checks, which add to the overall wait. Once documents are approved, subsequent payouts clear faster.

Crypto transactions need at least one blockchain confirmation before funds are released. Exchange rates are based on the Coinbase Converter at the time of the transaction.

Fees, limits and what using different methods costs

Withdrawal fees depend on the currency type and how often you cash out. For fiat currencies, the first two withdrawals per day and the first seven per week are free. Beyond that, a 10% fee applies, with a minimum charge of 10 €.

Crypto withdrawals have no daily transaction limits and incur no fees, making them the more economical choice for frequent payouts.

Condition	Fiat	Crypto
Free withdrawals per day	2	Unlimited
Free withdrawals per week	7	Unlimited
Fee for additional withdrawals	10% (min 10 €)	None

The minimum withdrawal is 20 € or equivalent for both fiat and crypto. Maximum limits are set at 100,000 USDT/USD per week and 400,000 USDT/USD per month. Winnings exceeding the monthly cap can be paid in instalments of up to 400,000 USDT/USD.

An inactive account fee of 20 € is charged monthly after 12 consecutive months without activity. If a payment is rejected, cancelled or charged back, an administration fee of 50 € applies.

Before your first deposit

The minimum deposit is 20 € across all methods. Supported currencies include EUR, USD, AUD, CAD, NOK, RUB, NZD, JPY, BRL, INR, ZAR, KZT and CHF for fiat, plus BTC, ETH, LTC, BCH, DOGE, USDT, USDC, BNB, ADA, TRX, XRP and SOL for crypto.

Fiat deposits must be wagered three times (x3) before a fee-free withdrawal is allowed. Crypto deposits require only a single turnover (x1). The operator reserves the right to charge a processing fee or decline the withdrawal if turnover requirements are not met.

Methods and their trade-offs

Card deposits (Visa, Mastercard) and bank transfers process instantly for deposits, but withdrawals via bank transfer take one to five days. The minimum deposit by card or bank transfer is 20 EUR, and the maximum per transaction is 4,000 EUR. Card withdrawals require a minimum of 20 EUR and allow up to 4,000 EUR per transaction.

Jeton processes deposits and withdrawals instantly, with the same limits as cards. Crypto methods offer the fastest turnaround – deposits are instant once confirmed on the blockchain, and withdrawals clear within an hour.

Method	Deposit	Withdrawal	Min withdrawal	Processing time
Bitcoin (BTC)	Yes	Yes	0.001 BTC	Instant
Ethereum (ETH)	Yes	Yes	0.01 ETH	Instant
Tether (USDT)	Yes	Yes	20 USDT	Instant
Visa / Mastercard	Yes	Yes	20 EUR	Instant / 1–5 days
Bank Transfer	Yes	Yes	50 EUR	Instant / 1–5 days
Jeton	Yes	Yes	20 EUR	Instant

Bank transfers in USD are not available. Each crypto coin has its own transaction limits – Bitcoin withdrawals cap at 1 BTC per transaction, while Dogecoin allows up to 100,000 DOGE.

Requesting a payout

1. Log in and navigate to the cashier.
2. Select the withdrawal section and choose your preferred method.
3. Enter the amount you want to withdraw.
4. If this is your first withdrawal, complete identity verification before the request is processed.
5. Submit the request and wait for the processing window to pass.

Withdrawals must be made to the same method used for the deposit. If the withdrawal amount exceeds the net deposit made by credit card, the surplus is paid via an alternative method.

Proving who you are

Identity verification is triggered when cumulative withdrawals exceed 2,000 EUR or equivalent, before processing any withdrawal, or if fraud is suspected. Documents required include an official photo ID (passport, driver's licence or identity card), proof of address (utility bill or bank statement) and proof of payment (credit card front and back, or e-wallet screenshot). All documents must be in Latin or Cyrillic alphabet.

Enhanced checks may involve telephone verification, video verification (showing ID and stating name and date), or proof of source of funds. If the player cannot be reached by phone or email within two weeks of the request, the account is blocked and funds are forfeited.

Withdrawal requests and refunds remain pending until all verification steps are completed. Refund requests must be submitted within 24 hours of the transaction (or 30 days if the account was accessed without authorisation). Processing takes five to seven bank working days after approval.

When a payout is late or refused

Common reasons include incomplete verification, unmet turnover requirements, or a request that exceeds weekly or monthly limits. If a withdrawal is delayed beyond the stated window, contact support with the transaction date, amount and method used. The operator's support team is the only channel that can investigate and resolve payment issues.

Chargebacks, rejected deposits or cancelled payments incur a 50 € administration fee. If a withdrawal is declined due to insufficient turnover, the operator may charge a processing fee or reject the request outright.

Responsible play

Set deposit and wager limits before your first transaction. The operator provides tools including session limits and self-exclusion. For support, contact GamCare at 0808 8020 133 (free, 24/7) or visit BeGambleAware.org. Use GamStop for national self-exclusion across all licensed sites.

Access to this site is restricted to persons aged 18 and over (18+). If gambling stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.

Frequently asked questions