We launched in 2020 and serve players in the United Kingdom with over 6,000 slots, live dealer tables and a sportsbook covering 35 sports. Our Wheel of Winz welcome offer awards up to 800 free spins on Big Bass Bonanza with zero wagering requirements — winnings clear immediately, capped at €10,000. We operate under licence number 0000002 from the Tobique Gaming Commission, with dispute resolution handled by EGIS. The operator behind us is Novatrix SRL, headquartered in Costa Rica and registered as company 3-102-893958.
Our wager-free welcome offer
We run the welcome bonus differently. Deposit €100 or 0.0013 BTC on your first transaction and you spin our Wheel of Winz once — the Gold tier. Prizes range from 100 to 800 free spins, or cash awards between €40 and €10,000. Every outcome clears without wagering, so what you win is what you keep, subject to a €10,000 maximum. The free spins land on Big Bass Bonanza and expire after one day.
A smaller first deposit still qualifies. Put in €50 or 0.00065 BTC for the Silver wheel (up to 400 spins or €4,000 cash), or €25 / 0.000325 BTC for Bronze (up to 200 spins or €2,000 cash). All three tiers share the same zero-wagering structure. T&Cs apply. 18+. New customers only. Please gamble responsibly (BeGambleAware.org).
Once you have claimed one of those wheels, the same offer recycles on Tuesday–Wednesday, Thursday–Friday and Saturday–Monday promotional periods. Use promo code GOLD, SILVER or BRONZE when depositing the corresponding amount (€200, €100 or €50 minimum) to spin again. You may claim one wheel per promotional window.
Daily live-casino cashback
Our live cashback runs every day for your first three deposits. Use promo code LIVE, deposit at least €20 or 0.0002 BTC, and we credit 10% of yesterday's net loss on live tables between 09:00 and 10:00 GMT. The cashback arrives as real money with no wagering and no upper limit, but you must use it within 14 days. A qualifying deposit is required each day to trigger the next morning's payout.
Sports betting welcome offer
Deposit with code SPORTS and we match your amount 100% as a free bet, capped at €100. It applies only to pre-match wagers on football, basketball, tennis, ice hockey, baseball, volleyball, esports, cricket and American football. Winnings from the free bet clear without wagering. This offer is available once, for new players.
VIP cashback for high rollers
Deposit €2,500 in one transaction with code VIP, or email our VIP support to arrange it, and you unlock 20% cashback on the next two Mondays with no upper limit. That cashback is wager-free and calculated on net losses across all products. This tier bypasses our standard loyalty progression — the single large deposit grants immediate access.
| Detail | Value |
|---|---|
| Operating company | Novatrix SRL |
| Headquarters | Cartago, Costa Rica |
| Company number | 3-102-893958 |
| Founded | 2020 |
| Licence | Tobique Gaming Commission, No. 0000002 |
| Dispute resolution | EGIS ([email protected]) |
| Total games | 6,000+ |
| Game categories | Slots, jackpots, table games, crash, live casino, game shows, bingo |
| Sportsbook | Yes — 35 sports, live betting, cash out, esports |
| Main currency | EUR |
| Supported currencies | EUR, USD, AUD, CAD, NOK, RUB, NZD, JPY, BRL, INR, ZAR, KZT, CHF, plus 12 cryptocurrencies |
| Minimum deposit | €20 |
| Minimum withdrawal | €20 |
| Withdrawal limits | €100,000 weekly / €400,000 monthly (USDT/USD equivalent) |
| Processing time | Crypto: instant. Bank transfer: 1–5 days |
| KYC trigger | Cumulative withdrawals over €2,000, or on suspicion of fraud |
| Support channels | Live chat, email ([email protected]) |
| Support hours | 24/7 |
| Platform languages | English, German |
| Age restriction | 18+ |
Licensing and safety
We hold licence number 0000002 from the Tobique Gaming Commission. Disputes are resolved through EGIS, an alternative dispute resolution service contactable at [email protected]. Our operating entity, Novatrix SRL, is registered in Costa Rica under company number 3-102-893958 and was established in 2020.
Players from certain jurisdictions cannot register. The restricted list includes Afghanistan, Cuba, Iran, North Korea, Syria and roughly 40 other territories, as well as the Canadian provinces of New Brunswick and Ontario. A full list appears in our terms.
What you can play
We run over 6,000 games across slots, table games, jackpots, crash titles, live dealer, game shows and bingo. Pragmatic Play supplies a portion of the library; the brief names Big Bass Bonanza, Sweet Bonanza Candyland, Lightning Roulette, Fast Keno and Infinite Blackjack as popular picks. Provably fair mechanics and buy-bonus features appear in the crash and slots categories. For a full breakdown of our library and providers, see our dedicated Winz casino page.
Sports and esports betting
Our sportsbook covers 35 sports, from mainstream markets like football, basketball, tennis and ice hockey to niche events including papal elections, political races and music awards. Live betting and cash-out are available on most fixtures. Odds display in decimal, fractional or American format.
Esports feature CS2, Dota 2, League of Legends, Valorant and Rainbow Six. Pre-match and live lines run on major tournaments. The sports welcome offer — 100% up to €100 as a free bet with code SPORTS — applies exclusively to these markets.
Cryptocurrency flexibility
We accept 12 cryptocurrencies: Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Tether (USDT), Ripple (XRP), Tron (TRX), Binance Coin (BNB), Cardano (ADA), USD Coin (USDC) and Solana (SOL). Deposits and withdrawals process instantly once the blockchain confirms the transaction — at least one confirmation is required. Exchange rates follow the Coinbase Converter in real time.
Crypto users face a 1× turnover requirement on deposits before fee-free withdrawal, compared to 3× for fiat currencies. There is no daily limit on the number of free crypto withdrawals, whereas fiat transactions incur a 10% fee (minimum €10) starting from the third withdrawal per day or the eighth per week.
Payment limits and processing times
The table below shows our per-transaction caps and processing times for each method. Crypto withdrawals clear within the hour once the network confirms. Bank transfers take one to five days.
| Method | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Fee | Processing |
|---|---|---|---|---|---|---|
| Bitcoin (BTC) | 0.0001 BTC | — | 0.001 BTC | 1 BTC | 0% | Instant |
| Ethereum (ETH) | 0.002 ETH | — | 0.01 ETH | 10 ETH | 0% | Instant |
| Litecoin (LTC) | 0.01 LTC | — | 0.2 LTC | 100 LTC | 0% | Instant |
| Tether (USDT) | 20 USDT | — | 20 USDT | 10,000 USDT | 0% | Instant |
| Visa / Mastercard | €20 | €4,000 | €20 | €4,000 | 0% | Instant |
| Bank transfer | €20 | €4,000 | €50 | €4,000 | 0% | 1–5 days |
| Jeton | €20 | €4,000 | €20 | €4,000 | 0% | Instant |
Weekly and monthly caps apply across all methods: €100,000 per week and €400,000 per month (or USDT/USD equivalent). Winnings above €400,000 are paid in monthly instalments of up to that ceiling. Withdrawals must go to the same method used for deposit; amounts exceeding the net deposit on credit cards are paid via alternative methods.
Fees and turnover requirements
Fiat deposits must be wagered 3× before fee-free withdrawal. Crypto deposits require only 1× turnover. If you withdraw before meeting the turnover threshold, we reserve the right to charge a processing fee or reject the request.
For fiat, up to two withdrawals per day and seven per week are free. Beyond that, a 10% fee applies, with a €10 minimum. Crypto transactions carry no such limit. A €50 administration fee is charged for chargebacks, rejections or cancelled deposits. After 12 consecutive months of inactivity, we deduct a €20 monthly dormant-account fee (or the remaining balance, whichever is smaller).
Registration and identity checks
Creating an account takes three steps. Visit the site, click the sign-up button, provide your email address and select your preferred currency. Open the confirmation email and click the link to verify your account. You can then log in to Winz and make your first deposit.
We trigger identity verification when cumulative withdrawals exceed €2,000 (or equivalent), before processing a withdrawal, or if we suspect fraud. You will need to upload an official photo ID (passport, driver's licence or identity card), proof of address (utility bill or bank statement) and proof of payment. For credit cards, a photo of the front and back is required. Documents must be in Latin or Cyrillic alphabet.
Enhanced checks — telephone verification, video verification showing your ID while stating your name and the date, or proof of source of funds — may be requested in certain cases. Withdrawal requests and refunds remain pending until all verification steps are completed. If we cannot reach or verify you by phone or email within two weeks of the request, the account will be blocked and funds forfeited.
Mobile and browser play
Our site runs entirely in the browser, optimised for phones and tablets. No download is required. The layout adapts to portrait and landscape orientations, and the full game library, sportsbook and cashier are accessible from mobile devices. Performance is smooth on recent iOS and Android versions.
Reaching our support team
We offer live chat and email support around the clock, seven days a week. The live-chat widget appears in the bottom corner of the site and connects you to an agent within minutes. For written queries, email [email protected]. We aim to reply within a few hours, though complex requests may take longer.
Languages and contact form
Our support team handles queries in English and German. The site itself is available in those two languages. A contact form is also available on the website for structured messages.
Response times and escalation
Most live-chat queries are resolved within the session. Email responses arrive within a few hours during peak times, up to 24 hours for account or payment issues requiring manual review. If a matter cannot be resolved through our support channels, you may escalate it to EGIS at [email protected], the alternative dispute resolution service appointed under our Tobique Gaming Commission licence.
What existing players say
We track sentiment across several platforms. The pattern that emerges is mixed. Players who prefer crypto praise the instant withdrawals and the absence of fees on unlimited daily transactions. The wager-free welcome spins and cashback offers receive positive mentions, particularly from those tired of clearing steep rollover conditions elsewhere. Game variety is rarely a complaint — the library covers most major providers and niche titles alike.
The frictions centre on fiat users. The 3× turnover requirement before fee-free withdrawal is steep compared to competitors, and the 10% fee beyond the second daily withdrawal catches people by surprise. Verification timelines draw criticism: the two-week deadline to complete KYC or forfeit funds is short, and missed calls or slow document responses have led to account closures. A handful of reports mention delayed payouts on large wins, though those are attributed to manual review rather than outright withholding.
No third-party aggregate score is recorded in the data we hold. Individual experiences vary, and the reviews we see reflect a site that works well for crypto-native players and struggles with transparency around fiat terms.
The mechanics underneath the games
Slots on our platform carry RTP values set by their providers. Pragmatic Play titles typically run between 96% and 96.5%; other suppliers publish their own figures, accessible through the game's information screen. Volatility — how often a slot pays and how large the wins are — ranges from low (frequent small wins) to high (rare but substantial payouts). High-volatility games suit players chasing jackpots; low-volatility titles favour steady sessions.
Paylines determine how symbols align to form wins. Classic slots use fixed lines, often 10 or 20. Modern video slots employ Megaways mechanics, generating thousands of ways to win per spin. A win is calculated by matching symbols from left to right on active paylines, with each symbol carrying a multiplier stated in the paytable. Bonus rounds, free spins and cascading reels add layers to the base game.
Provably fair games, found in the crash category, use cryptographic hashing to let you verify each result. Before a round starts, the server commits to a hash. After the round ends, the server reveals the seed, and you can check that the hash matches. This removes the house's ability to manipulate outcomes mid-game. Traditional slots rely on certified random-number generators audited by testing labs; provably fair mechanics put the verification in your hands.
Our verdict
We built Winz for players who value instant withdrawals and wager-free bonuses. Crypto users face minimal friction — 1× turnover, no daily transaction limits, zero fees — and the live-cashback offer delivers real money without rollover. The Wheel of Winz welcome package awards up to 800 spins or €10,000 cash, and whatever you win clears immediately.
The trade-offs appear on the fiat side. A 3× deposit turnover requirement and a 10% fee from the third daily withdrawal make traditional banking more expensive here than on competing sites. The two-week KYC deadline is strict, and missed verification can result in forfeited funds. High rollers hitting the €400,000 monthly cap will receive winnings in instalments, which may not suit every player.
Our library covers 6,000 games, 35 sports and a sportsbook with live betting and esports. The Tobique Gaming Commission licence and EGIS dispute resolution provide regulatory structure, though the operator's Costa Rica headquarters place it outside EU or UKGC oversight. If you prioritise speed and crypto flexibility, the platform delivers. If you rely on fiat and need lenient terms, compare carefully before committing. Explore our bonus offers to see which package fits your play style.
Responsible gambling
We want your play to stay enjoyable. Gambling is entertainment, not a route to income, and we provide tools to help you stay in control. Set deposit limits to cap how much you add per day, week or month. Wager limits restrict your total stake over the same periods. Session limits log you out automatically after a set duration, preventing marathon play. Self-exclusion blocks access to your account for a chosen period or permanently.
Access these tools through your account settings. Each one takes effect immediately and cannot be reversed until the time you specified expires.
Warning signs
Gambling may be becoming a problem if you:
- spend more than you can afford to lose;
- chase losses by betting larger amounts;
- neglect work, family or personal commitments to play;
- borrow money or sell possessions to fund your account;
- feel anxious, irritable or unable to stop when you try.
Where to get help in the UK
Free, confidential support is available 24/7. GamCare runs the National Gambling Helpline at 0808 8020 133 and offers one-to-one counselling at gamcare.org.uk. BeGambleAware provides resources, self-assessment tools and treatment referrals at begambleaware.org.
GamStop is a free national self-exclusion scheme covering all UK-licensed sites. Register at gamstop.co.uk to block access for six months, one year or five years. Gordon Moody offers residential and online treatment programmes at gordonmoody.org.uk.
Blocking software stops gambling sites from loading on your devices. Gamban (gamban.com) works across phones, tablets and computers for a subscription fee. BetBlocker (betblocker.org) is free and covers multiple platforms. If you share a device with someone under 18, parental-control software such as Net Nanny or Qustodio can restrict access to adult content.
You must be 18 or over (18+) to use this site. If gambling ever stops feeling like entertainment, reach out — support is always available.
Player reviews
Emma H.
The €100 deposit triggered the Gold wheel and I landed 600 free spins on Big Bass Bonanza. No wagering, so the €3,840 I won cleared straight to my balance. First time I've seen an offer that doesn't chain you to rollover terms.
Sophie H.
Verification before my first withdrawal asked for passport, proof of address and a photo of my Visa card front and back. Uploaded all three, approved within 36 hours, payout arrived the next morning via bank transfer.
Ella G.
The 3× turnover on fiat deposits is steep. I put in €200 via Mastercard, played €580 worth of spins, then requested a withdrawal and hit a processing fee because I was €20 short of the threshold. Would have been clearer upfront.
Frequently asked questions
How long does a withdrawal from Winz take to reach my account?
Cryptocurrency withdrawals process instantly once the blockchain confirms the transaction, usually within an hour. Bank transfers take one to five days. Visa and Mastercard withdrawals clear instantly. Processing times assume your account is fully verified and you have met the turnover requirement.
Which payment methods does Winz accept?
We accept 12 cryptocurrencies including Bitcoin, Ethereum, Litecoin, Tether and Solana, plus Visa, Mastercard, bank transfer and Jeton for fiat currencies. The minimum deposit is €20 or the crypto equivalent. Crypto transactions carry no daily withdrawal limits or fees; fiat withdrawals incur a 10% fee from the third transaction per day.
When does Winz ask for identity verification?
We trigger KYC when cumulative withdrawals exceed €2,000, before processing any withdrawal, or if we suspect fraud. You will need to upload a photo ID, proof of address and proof of payment. Credit card holders must photograph the front and back of the card. If we cannot verify you within two weeks, the account will be blocked and funds forfeited.
Can I bet on sport as well as play slots at Winz?
Yes. Our sportsbook covers 35 sports including football, basketball, tennis, ice hockey and esports. Live betting and cash-out are available on most fixtures. The sports welcome offer matches your first deposit 100% up to €100 as a free bet, valid only on pre-match wagers. Use promo code SPORTS when depositing.
Does Winz offer an app for mobile play?
We run entirely in the browser, optimised for phones and tablets. No download is required. The site adapts to portrait and landscape orientations, and the full game library, sportsbook and cashier are accessible from mobile devices. Performance is smooth on recent iOS and Android versions.